DDesk

Support built for SMM panels

Desk checks orders, finds services, answers storefront questions, and sends real problems to your staff.

Built for SMM panels — not a generic chatbot with a skin. Panel API, catalog, and site knowledge first.

Start from $5.00/monthSign in

North Panel

Desk is open

Order 847291 is stuck
Checking the order…

Order #847291

Status: Processing · Service #744

This needs staff review. I've created a ticket.

Customer → Desk → Panel API / Service Catalog / Site Knowledge → Staff when needed

AI is optional. Your support isn't.

Panel API, catalog and site knowledge, local playbooks, order checks, service recommendations, and staff escalation work without Gemini. The model is a last-resort layer and is billed only when it answers.

  • Order status from the Admin API
  • Service recommendations from your catalog
  • Storefront answers from the sitemap
  • Telegram tickets for real problems
  • 1 credit used only when Gemini answers

Supported workflow

Order checks, catalog search, site answers, and Telegram tickets on a monthly plan.

Privacy

Panel API keys and Telegram tokens are encrypted at rest. They are never shown again after save.

Multi-site

Each storefront is its own Desk workspace with its own widget and knowledge.

What costs credits

1 credit is used only when Gemini answers. Order checks and local replies do not.

Live in three steps

Step 1

Subscribe

Unlock desks, the site index, and Admin API on one plan.

Step 2

Connect a site

Add the domain, paste the Admin API, and crawl the sitemap.

Step 3

Install the widget

One script on that storefront. Visitors get a professional support window.

Simple pricing

Pick a plan to unlock desks. Credits are only spent if Gemini answers a leftover question.

Desk Starter

$5.00/month

  • 1,000 optional model credits
  • Up to 20 websites
  • Panel API integration
  • Sitemap/catalog indexing
  • Telegram escalation
  • Widget and inbox

1 credit is used only when Gemini answers.

Start with Desk Starter

Do I need Gemini?

No. Answers come from the Admin API and the website sitemap. Gemini is optional.

Can I run more than one panel?

Yes. Each website has its own chat window, API key, and index.

What do staff see?

When a visitor sends order IDs, Telegram gets provider IDs and a copy-ready line.